Refund policy

100% Satisfaction Guarantee - Return Policy
Service Supply offers a 100% satisfaction guarantee if you are not satisfied with the quality of your item and meet the following conditions:

  • You must contact us first, before sending item back. Call 563-872-5065 or email sales@servicesupplyamerica.com..
  • Must be returned in 30 days for a full refund, or within 60 days for store credit.
  • Includes a copy of the invoice or sales order confirmation.
  • It must be undamaged, unused, in its original package.
  • It must be a regular stocked item. 
  • Return policy will vary on items that ship directly from the manufacturer. On some vendors/items there is a restock fee. Some items are non-returnable.
  • Freight is generally not refundable unless an order was filled incorrectly.

In order to return your item, call 563-872-5065 between 8 and 4 central time or email sales@servicesupplyamerica.com.